Your privacy matters to us.
Personal information we collect
The information we collect about you depends on which of our Services you’re using, but we’ll only collect your personal information where necessary. Information we may collect includes:
- your name, address, postcode, email address, date of birth, telephone number, payment details and details of the Service(s) you are using
- information about your use of our Services, including details of your internet protocol (IP) address, device type and identifier, operating system, browser version, cookie data, the content you viewed and details of your navigation around the Services
- location data from your IP address or by accessing global positioning functionality on your device (e.g. GPS)
- other data from time to time, to help us provide you with improved products and services – for example when we ask you to fill in a form or questionnaire
- other data to review compliance with our terms and conditions and/or otherwise as required by law
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
- [[Add further technologies that you use to track information here]]
How do we use your personal information?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
On rare occasions, we reserve the right to use your information when:
- we need to protect your interests or someone else’s interests
- when it is needed in the public interest or for official purposes
Sharing you personal Information
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Do not track
Any personal information you provide us will be handled in accordance with applicable data protection laws including the General Data Protection Regulation (GDPR). We are committed to delivering the rights that individuals are entitled to under data protection laws in the US. These include:
- the right to request a copy of the personal information we hold about you: To do this please contact us making it clear that you are requesting a copy of the data and full details of the information you require. You may be asked to provide us with proof of identity for security purposes
- the right to object to your personal information being used for direct marketing: When required we will request you consent before undertaking marketing and you have the option to opt-out of any email communications we send
- the right to object to your personal information being processed where the legal basis is our own legitimate interests as a business (see above). We will comply within a reasonable period of time unless there is a lawful reason for not doing so
- the right to rectification: You may request that we correct inaccurate and/or complete and incomplete personal informationthe right to withdraw consent: Where we are processing information on the basis that you have given consent, you may withdraw your consent at any time
- the right to erasure: Unless there is a lawful basis for us retaining certain information, can ask that we delete all personal information we hold on you where there is no good reason for us to continue processing the information
- the right to data portability: In some circumstances, you may ask that we provide your personal information to you in a structured, commonly used and machine-readable format and transferred to another provider of the same or similar service as us